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November 12 Cigna Patient Letter (SpanishChinese, and English)
November 12 Humana Patient Letter (Spanish, Chinese, and English)
November 22 Cigna Patient Letter (Spanish, Chinese, and English)
November 22 Humana Patient Letter (Spanish, Chinese, and English)

What You Need to Know

  • The Medicare Open Enrollment period is going on now and continues through Saturday, December 7. During this time, you can make a change to your Medicare coverage if you wish.
  • There is an additional Medicare Advantage-only open enrollment period from Wednesday, January 1 through Monday, March 31. This is only for patients currently enrolled in a Medicare Advantage plan. During this period, you can switch to another Medicare Advantage plan or change to Original (traditional) Medicare.
  • Emergency care is always covered, no matter our contract status with Cigna or Humana. Your insurance company is required by law to cover emergencies at in-network rates.

Resources for You

We want to continue caring for you. We will remain in network with a number of other Medicare Advantage plans in 2025. We also participate with Original (traditional) Medicare and all Medicare supplements.

Below is a list of Medicare plans we will participate with in 2025:

Original (traditional) Medicare Healthfirst (not accepting new primary care patients)
Aetna MetroPlus
AmidaCare Oscar Health Plan
ArchCare Partners Health Plan
Elderplan (Mount Sinai Beth Israel, Mount Sinai Brooklyn, Mount Sinai Morningside, Mount Sinai West, and New York Eye and Ear Infirmary of Mount Sinai only) Senior Whole Health – Molina (The Mount Sinai Hospital and Mount Sinai Queens only)
EmblemHealth (GHI and HIP) United/Oxford (excludes Community Plan)
Empire BlueCross BlueShield WellCare
Empire HealthPlus VNS Choice
Fidelis Village Caremax

If you have questions about your care, please call our dedicated community hotline at 833-623-1258.

To talk to someone about your Medicare options for 2025, please consider calling Chapter, an independent, licensed health insurance broker, whose experts can walk you through potential options and help you enroll in a new plan if you so wish. You can reach Chapter at 1-800-434-9925 or AskChapter.org/partners/Mount-Sinai.

What Are the Differences?

Original/Traditional Medicare Medicare Advantage (offered by insurance companies)
Visit any doctor or hospital in the United States that takes Medicare Limited to the physicians and hospitals in your plan’s network and service area
Rarely requires referrals Often requires referrals or prior authorization for advanced care
Some benefits, like eye exams, routine dental, and hearing care, are not covered Some plans may cover benefits like vision, hearing, and dental services
Separate premium for Medicare drug coverage (Part D) Most plans include Medicare drug coverage (Part D)
No annual limit on out-of-pocket costs An annual limit on out-of-pocket costs

To switch plans:

  • Consider calling Chapter, a licensed, independent insurance broker, at 1-800-434-9925 to speak to an expert who can walk you through potential choices and help you enroll in a new plan if you wish.
  • Visit Chapter’s website at AskChapter.org/partners/Mount-Sinai.
  • Call Medicare at 1-800-MEDICARE (1-800-633-4227) for assistance with switching plans.
  • Visit Medicare’s website at Medicare.gov and use the Plan Finder tool to compare available Medicare Advantage plans.

Make the Best Decision for Your Health Care

The biggest decision when signing up for Medicare, or when making your annual Medicare selection, is whether to choose Original Medicare (sometimes called traditional Medicare), or to choose a Medicare Advantage plan (Part C).