We are ending our participation in certain Medicare Advantage plans that are not providing the standard of care we believe our patients deserve. This means:
If you decide to continue your Medicare Advantage coverage through Cigna or Humana, the insurer may require you to pay more out of pocket to continue receiving health care from the Mount Sinai providers you trust. It would mean that you may need to use out-of-network benefits (if available through your plan) and/or pay for your care without the aid of insurance.
Mount Sinai will be out of Cigna’s Medicare Advantage network Wednesday, January 1, and Humana’s Medicare Advantage network Saturday, March 1. It is important to know that Mount Sinai Health System remains in network with each plan through that plan’s termination date.
Emergency care is always covered, no matter our network status with Cigna or Humana. Cigna or Humana will be required by law to cover the emergency care we provide, and Mount Sinai stands ready to provide that care.
If you’d like to talk with someone about your Medicare options for 2025, we recommend you call Chapter, a licensed health insurance broker, whose experts can walk you through the choices and help you enroll in a new plan if you so wish. You can learn more by calling Chapter at 1-800-434-9925 or visiting AskChapter.org/partners/Mount-Sinai.
If you have questions about your care, we invite you to call our dedicated community hotline at 833-623-1258.
The Medicare Open Enrollment period is going on now and continues through Saturday, December 7. During this time, you have the option to make a change to your Medicare plan if you wish. We want to continue caring for you at our Mount Sinai locations; below is a list of the Medicare coverage options we will participate with in 2025:
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